Terms & Conditions
Welcome to YTL Concrete Hub. These Terms & Conditions govern your use of our website and AI-powered services. By accessing our platform, you agree to these terms.
1. About Us
YTL Concrete Hub is an online platform operated by YTL that enables users to discover, compare, and purchase concrete products using advanced AI tools including image search, smart product comparison, and chatbot assistance.
2. Eligibility
You must be at least 18 years old, or legally capable of entering into binding contracts under applicable laws, to use our Services.
3. User Content & Image Uploads
You may upload images and other content to use features like AI product search.
By uploading content, you grant YTL Concrete Hub:
- A worldwide, non-exclusive, royalty-free license
- Rights to store, process, analyze, and display content
- Usage solely to provide and improve our Services
Your responsibilities:
- You represent that you own or have rights to any content you upload
- You must not upload images that are unlawful or infringe intellectual property
- Content must not contain harmful or offensive material
We may remove any content that violates these Terms.
4. AI Tools & Limitations
Our AI-based features (including image product search, smart comparison, and chatbot) are provided to assist you.
Important Limitations:
- AI may not always produce accurate, complete, or up-to-date results
- You should verify product details independently before purchasing
- We do not accept liability for decisions made solely based on AI-generated content
5. Purchases & Pricing
- Product prices, availability, and specifications may change without notice
- Orders are only confirmed upon successful payment
- All purchases are subject to our Shipping & Delivery Policy and Refund & Return Policy
- We may limit or cancel quantities purchased per person, per company, or per order
6. Prohibited Uses
You agree not to:
- Use the Services for unlawful purposes
- Upload or distribute harmful, offensive, or infringing content
- Reverse-engineer, decompile, or misuse our AI tools and website systems
- Interfere with the operation or security of the Services
7. Intellectual Property
All content on YTL Concrete Hub, including AI models, product data, logos, text, graphics, and software, is owned by or licensed to us and is protected by intellectual property laws.
You may not reproduce, distribute, or modify this content without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law:
- We do not guarantee the accuracy, completeness, or reliability of AI-generated or website content
- We shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services
9. Changes to Terms
- We may update these Terms from time to time
- Material changes will be posted on our website
- Your continued use of the Services after changes means you accept the new Terms
10. Privacy
Your privacy is important to us.
Please read our Privacy Policy to understand how we collect, use, and protect your data, including uploaded images and chat data.
privacy@ytlconcretehub.com
support@ytlconcretehub.com
Level 15, 205, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory Malaysia
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