Privacy Policy
Your privacy is important to us. This policy explains how YTL Cement Hub collects, uses, and protects your personal information when you use our services.
Enterprise-grade security measures protect your information
We never sell your personal information to third parties
All transactions are encrypted and securely processed
Clear policies on how we collect and use your data
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.
Personal Information
- Name and contact information (email, phone, address)
- Account credentials and preferences
- Payment and billing information
- Communication history and support requests
Automatic Information
- Device and browser information
- IP address and location data
- Usage patterns and analytics
- Cookies and similar technologies
Third-Party Information
- Social media profile information
- Payment processor data
- Business verification services
- Marketing and analytics partners
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.
Service Provision
- Process and fulfill your orders
- Provide customer support and assistance
- Manage your account and preferences
- Send transactional communications
Business Operations
- Analyze usage patterns and improve services
- Detect and prevent fraud and abuse
- Comply with legal obligations
- Protect our rights and property
Marketing Communications
- Send promotional offers and updates
- Provide personalized recommendations
- Conduct surveys and research
- Share news about our products and services
We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances as described below.
Service Providers
- Payment processing and fraud prevention
- Shipping and logistics partners
- Cloud hosting and data storage
- Customer support and communication tools
Business Transfers
- Mergers, acquisitions, or asset sales
- Bankruptcy or insolvency proceedings
- Corporate restructuring or reorganization
Legal Requirements
- Compliance with applicable laws and regulations
- Response to legal processes and government requests
- Protection of our rights and safety
- Prevention of fraud and illegal activities
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- Encryption of data in transit and at rest
- Secure server infrastructure and firewalls
- Regular security assessments and monitoring
- Access controls and authentication systems
Organizational Measures
- Employee training on data protection
- Limited access on a need-to-know basis
- Regular review of security policies
- Incident response and breach notification procedures
Data Retention
- Retention only for as long as necessary
- Secure deletion when no longer needed
- Regular review of retention periods
- Compliance with legal requirements
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content and advertising.
Types of Cookies
- Essential cookies for basic functionality
- Performance cookies for analytics
- Functional cookies for preferences
- Advertising cookies for personalization
Cookie Management
- Browser settings to control cookies
- Opt-out mechanisms for advertising
- Cookie preference center
- Regular review and cleanup
Third-Party Tracking
- Google Analytics for website analytics
- Social media plugins and widgets
- Advertising network pixels
- Payment processor tracking
You have certain rights regarding your personal information. We are committed to honoring these rights and providing you with control over your data.
Access and Portability
- Request access to your personal information
- Obtain a copy of your data in a portable format
- Review how your information is being used
- Verify the accuracy of your information
Correction and Deletion
- Update or correct inaccurate information
- Request deletion of your personal data
- Restrict processing in certain circumstances
- Object to processing for marketing purposes
Communication Preferences
- Unsubscribe from marketing communications
- Update your communication preferences
- Choose your preferred contact methods
- Manage notification settings
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
YTL Cement Berhad • 11th Floor, Yeoh Tiong Lay Plaza, 55 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia